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Level 1

8 points

Touch id

Why suddenly I cannot used my finger print

to my phone?

iPhone 6 Plus, iOS 12

Posted on Feb 8, 2020 6:50 AM

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Best reply

Level 10

142,496 points

Posted on Feb 8, 2020 6:52 AM

See this link for suggestions --> If Touch ID isn't working on your iPhone or iPad - Apple Support

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4 replies

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Level 10

142,496 points

Feb 8, 2020 6:52 AM in response to Jheztin

See this link for suggestions --> If Touch ID isn't working on your iPhone or iPad - Apple Support

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Feb 8, 2020 6:53 AM in response to Jheztin

Have your display examined by Apple.

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Level 1

8 points

Feb 8, 2020 7:51 AM in response to QuickTimeKirk

Nope I did everything that I can do

but still not working

thanks for the responsed.

Reply

Feb 8, 2020 8:07 AM in response to Jheztin

Did you have any repairs done on the phone?

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