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Level 1

4 points

unable to cancel apple tv+ subscription

I have attempted to cancel my apple tv+ subscription on the account page at the website. When I click "cancel my subscription" it returns a confirmation page. And when I click on "yes" to cancel, it returns with "There was an error. Please try again later.”

I have tried several times. I have looked for a way to contact Apple support, but there's no support filter for Apple TV+, so there seems no way into the Apple organism. Indeed, for this post, there is no subject filter for Apple TV+, so I'm posting as "Apple Support Community."

Any help would be appreciated.

Posted on Feb 8, 2020 8:51 AM

Top-ranking reply

Vancouver22

Level 8

36,733 points

Posted on Feb 8, 2020 2:04 PM

Try cancelling via other methods:

View, change, or cancel your subscriptions – Apple Support

It can also be managed through the tv app on a device (in the watch now tab) and the App Store from your profile icon - top right

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unable to cancel apple tv+ subscription

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