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Photos Scanning

I updated to iOS 13.3.1 When I went on "Memories", it started scanning my library and then suddenly stopped and stayed on that scanning screen until tonight. Now it's scanned 0 of my photos. When I click on the "Faces" album it tells me: "0 Photos Scanned, To finish scanning your remaining 516 photos, lock your iPhone and connect it to power.". It's already connected to power and I've locked it for Overnight and nothing happens. Does anyone know how I can get it to scan my photos on my iPhone 8 ?

Posted on Feb 8, 2020 10:23 AM

Best reply

ChrisJ4203

Level 10

230,347 points

Posted on Feb 8, 2020 10:33 AM

You're iPhone is not connected to power and charging. Your battery is currently at 13%. It needs to be charging, and get out of Low Power Mode before it can do any more scanning.

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Photos Scanning

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