Refund the amount of app: my scan

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Vuongbich Author

Level 1

4 points

Refund the amount of app: my scan

I want to refund the amount from buying the app: My scan. I have not plan to use this app in near future

iPhone 5, iOS 10

Posted on Feb 8, 2020 6:49 PM

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Answer 1

Top-ranking reply

Niel

Level 10

731,741 points

Feb 8, 2020 6:54 PM in response to Vuongbich

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.

(178650)

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Answer 2

Vuongbich Author

Level 1

4 points

Feb 8, 2020 6:51 PM in response to Vuongbich

Please suppor to me. This apps is not good as comments. The scanned file had the bad quality. Could you help me to refund this amount to buy other app. thanks

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Answer 3

Vuongbich Author

Level 1

4 points

Feb 8, 2020 9:28 PM in response to Niel

I had email of receipt. I also send report a problem but not receive email response

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Answer 4

Vuongbich Author

Level 1

4 points

Feb 8, 2020 9:32 PM in response to Niel

I sent report but i dont understand why they rejected. Im confused because I made many report so Apple dont accept

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Refund the amount of app: my scan

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