accidentally bought an in-app purchase

I accidentally bought an in-app purchase and I don't know if I can refund my money back or not and when i go to my receipts it says "pending" and I don't know what to do now and i'm not sure when it's supposed to stop pending

iPhone 7, iOS 13

Posted on Feb 8, 2020 7:41 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2020 12:20 PM

Hello _danielle,


After reviewing your post, it sounds like you want to get a refund for a purchase, but they say pending so you are not able to request a refund yourself.


"If you can't request a refund on reportaproblem.apple.com

If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.

If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information."


Request a refund for apps or content that you bought from Apple


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

1 reply
Question marked as Top-ranking reply

Feb 11, 2020 12:20 PM in response to _danielle

Hello _danielle,


After reviewing your post, it sounds like you want to get a refund for a purchase, but they say pending so you are not able to request a refund yourself.


"If you can't request a refund on reportaproblem.apple.com

If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.

If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information."


Request a refund for apps or content that you bought from Apple


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

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accidentally bought an in-app purchase

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