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Email

Just had this email do you think it’s legitimate?


[Image Edited by Moderator to Remove Personal Information]

iPhone 6s, iOS 13

Posted on Feb 8, 2020 7:51 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2020 7:54 PM

That seems to be a scam/phishing email. Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. https://support.apple.com/en-us/HT204759


Identifying legitimate emails from the iTunes Store. https://support.apple.com/en-gb/HT201679


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com


2 replies
Question marked as Top-ranking reply

Feb 8, 2020 7:54 PM in response to Craigstojic

That seems to be a scam/phishing email. Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. https://support.apple.com/en-us/HT204759


Identifying legitimate emails from the iTunes Store. https://support.apple.com/en-gb/HT201679


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com


Feb 8, 2020 8:31 PM in response to Craigstojic

Craigstojic Said:

"Email: Just had this email do you think it’s legitimate?"

-------


That is a Phishing Scam:

Do not click anything. Forward it off to Apple at: reportphishing@apple.com. Then delete the email, rid of it from your Trash, and then from any Archive folders.


Vocabulary Issues:

See that "I" --- that is listed as a last name --- nothing Apple would do. You would see "A" (For "Apple") And, even the spelling would be "Apple, Inc.", not "Apple Inc"


Leave Out Personal Information:

Also, I have requested that the image be removed, being that it contains personal information (a name).

Email

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