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People's not hearing me while using my 2nd generation AirPod

Hello

i am having this issue of people not hearing me while using my 2nd generation AirPod. I have tried cleaning and repairing but to no avail.

kindly help.



​[Re-Titled by Moderator]

Posted on Feb 9, 2020 1:34 PM

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Question marked as Top-ranking reply

Posted on Feb 11, 2020 10:06 AM

Try a full re-pair, reset ONCE MORE, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service



Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


1 reply
Question marked as Top-ranking reply

Feb 11, 2020 10:06 AM in response to nafisa112

Try a full re-pair, reset ONCE MORE, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service



Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


People's not hearing me while using my 2nd generation AirPod

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