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Face ID

My phone will not recognize face ID, so I reset it and now it just says to hold my face in the frame and will not move past that step.

iPhone X

Posted on Feb 9, 2020 3:25 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2020 3:31 PM

Start here, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and if necessary, contact Apple Support. There isn't much a user can do regarding Face ID.

1 reply

Face ID

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