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Level 1

5 points

Find My Phone

Sometimes a device shows a location, other times “No Location Found”. What happens - is something changed in the setting?

iPhone 7 Plus, iOS 13

Posted on Feb 9, 2020 8:12 PM

Top-ranking reply

Level 10

119,869 points

Posted on Feb 9, 2020 8:31 PM

According to:

If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:

It's powered off, the battery has run out, or more than 24 hours passed since the last location was sent to Apple (if Send Last Location is turned on). When your device is connected to the Internet, you can see the remaining battery in the upper-right corner of the information pane.
Your Find My compatible device isn't connected to a known Wi-Fi or data network. Wait a few minutes and try again.
You're in a country or region where we don't offer this feature. This feature might not be available in your country or region due to technical limitations or local law.

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