lane1949 Author

Level 1

4 points

Account has been disabled in the App Store and iTunes

Ive tried resetting my payment method and it will not accept my old card or new card.

iPhone XR, iOS 13

Posted on Feb 10, 2020 7:32 AM

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Top-ranking reply

Level 10

229,768 points

Posted on Feb 10, 2020 7:33 AM

See this Apple support article—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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2 replies

Top-ranking reply

Level 10

229,768 points

Feb 10, 2020 7:33 AM in response to lane1949

See this Apple support article—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Level 10

126,101 points

Feb 10, 2020 7:33 AM in response to lane1949

Start here: https://support.apple.com/en-us/HT208856

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Account has been disabled in the App Store and iTunes

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