this is the apple community support fourm, you should probably go here for offical support —> support.apple.com
2 replies
It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.
https://support.apple.com/en-us/HT204759
Forward it as an attachment to reportphishing@apple.com
I can got the email from “ info” for the deduction payment from my credit card for purchase something can you team please help to checking? The email is spam?