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dncoleman Author

Level 1

4 points

ipad is disabled

I am connected to itunes and the ipad still says disabled what do I do to unlock it

iPad, iOS 11

Posted on Feb 10, 2020 8:38 AM

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Level 10

103,335 points

Posted on Feb 10, 2020 8:41 AM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Best reply

Level 10

103,335 points

Feb 10, 2020 8:41 AM in response to dncoleman

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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ipad is disabled

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