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User profile for user: _holliday
_holliday Author
User level: Level 1
8 points

Volume buttons

Volume keeps going down by its self, any ideas on how to stop this?

iPhone XS Max, iOS 13

Posted on Feb 10, 2020 12:23 PM

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,666 points

Posted on Feb 10, 2020 12:31 PM

When is this happening? When you receive a call? Is the phone ringing normally for the first ring, and then the volume is reduced after you have looked at the iPhone? If so, that is one of the Attention Aware features of Face ID. If you wish to disable this, then go to Settings>Face ID & Passcode, enter your passcode, then go to Attention Aware Features and turn that off.

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,666 points

Feb 10, 2020 12:31 PM in response to _holliday

When is this happening? When you receive a call? Is the phone ringing normally for the first ring, and then the volume is reduced after you have looked at the iPhone? If so, that is one of the Attention Aware features of Face ID. If you wish to disable this, then go to Settings>Face ID & Passcode, enter your passcode, then go to Attention Aware Features and turn that off.

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Volume buttons

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