reset phone

Trying to switch my phone to my sons phone. When I go to erase his phone asking for password he does not know. How do I erase his phone and switch it to mine?

Posted on Feb 10, 2020 5:57 PM

Top-ranking reply

fyip

Level 6

18,384 points

Posted on Feb 10, 2020 6:53 PM

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

See info above

View in context

Similar questions

1 reply

Top-ranking reply

fyip

Level 6

18,384 points

Feb 10, 2020 6:53 PM in response to tweetybirds1984

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

See info above

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

reset phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up