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Loneasian Author

Level 1

5 points

I can’t purchase anything in game. Message says to contact iTunes support

How do I make a purchase? I’ve updated my card info and it says to contact iTunes support. Can anyone help to remedy this?

iPhone XS Max, iOS 13

Posted on Feb 10, 2020 8:31 PM

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Top-ranking reply

Level 9

65,479 points

Posted on Feb 10, 2020 8:34 PM

Yes, Apple Support.

World-wide Apple Support -

https://support.apple.com/en-us/HT204169

Support by phone, email or chat -

https://getsupport.apple.com/

Apple Support by Twitter -

https://twitter.com/AppleSupport

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact

ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

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1 reply

Top-ranking reply

Level 9

65,479 points

Feb 10, 2020 8:34 PM in response to Loneasian

Yes, Apple Support.

World-wide Apple Support -

https://support.apple.com/en-us/HT204169

Support by phone, email or chat -

https://getsupport.apple.com/

Apple Support by Twitter -

https://twitter.com/AppleSupport

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact

ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

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I can’t purchase anything in game. Message says to contact iTunes support

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