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I can’t purchase anything in game. Message says to contact iTunes support

How do I make a purchase? I’ve updated my card info and it says to contact iTunes support. Can anyone help to remedy this?


iPhone XS Max, iOS 13

Posted on Feb 10, 2020 8:31 PM

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Question marked as Best reply

Posted on Feb 10, 2020 8:34 PM

Yes, Apple Support.


World-wide Apple Support -

https://support.apple.com/en-us/HT204169


Support by phone, email or chat -

https://getsupport.apple.com/


Apple Support by Twitter -

https://twitter.com/AppleSupport


iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Best reply

Feb 10, 2020 8:34 PM in response to Loneasian

Yes, Apple Support.


World-wide Apple Support -

https://support.apple.com/en-us/HT204169


Support by phone, email or chat -

https://getsupport.apple.com/


Apple Support by Twitter -

https://twitter.com/AppleSupport


iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

I can’t purchase anything in game. Message says to contact iTunes support

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