Why is my App Store disabled
What’s wrong with my App Store
iPhone 11, iOS 13
Question marked as
Hi. If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.
You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106
Hope it helps!