Catalina creating terrible problems on MacBook Pro

Question

Catalina creating terrible problems on MacBook Pro

Good grief, this took me days to post.... Catalina has really messed up my MacBook Pro. I think the stats will be listed below. I have had problems with:

Safari shutting down

The computer restarts itself

Everything just stops working... spinning wheel of death

I can't force quit applications and I have to push the power button to restart the computer

It took me two days to post this because my computer kept shutting down, or didn't let me open Safari.

I do not back up this computer. It has nothing on it. We surf the internet and download (unimportant) files to the desktop, but that's about it. Important files are kept on USBs, and used and accessed when plugged in.

Report

EtreCheck version: 5.4.8 (5091)

Report generated: 2020-02-10 12:49:45

Download EtreCheck from https://etrecheck.com

Runtime: 1:36

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled

Hardware Information:

MacBook Pro (Retina, 15-inch, Mid 2015)

MacBook Pro Model: MacBookPro11,5

1 2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core

16 GB RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600

BANK 1/DIMM0 - 8 GB DDR3 1600

Battery: Health = Normal - Cycle count = 604

Thanks so much for anyone looking at this,

Andrea

MacBook Pro 15", macOS 10.15

Posted on Feb 11, 2020 5:57 AM

Reply

Answer 1

Top-ranking reply

Eric Root

Level 10

685,215 points

Feb 11, 2020 10:01 AM in response to eric and andrea

I don't see anything in the Etrecheck report that should be causing the problems you are having.

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account https://support.apple.com/en-us/HT204443

Safe Mode - About. https://support.apple.com/en-us/HT201262

If things aren't any better in another admin account or the Safe Mode, try reinstalling the OS. Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.

Reinstall from macOS Recovery

OS X Recovery

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Answer 2

John Galt

Level 10

155,168 points

Feb 23, 2020 1:01 PM in response to eric and andrea

A few of those complaints directly justify resetting that Mac's SMC: Perform an SMC Reset

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Answer 3

Feb 23, 2020 12:28 PM in response to Eric Root

Thanks, I am still working on this. New User Account didn't work. Safe boot seems to stay on, but runs slow, is 'glitchy' and runs very hot. I am currently backing up with an EXHD and will try to do OS recovery.

Thanks

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Answer 4

Eric Root

Level 10

685,215 points

Feb 23, 2020 12:38 PM in response to eric and andrea

You are welcome. That behavior is fairly normal for the Safe Mode.

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Answer 5

Mar 2, 2020 1:32 PM in response to Eric Root

Thanks, I have tried all of this. None of it has worked. Do you know if there's a way to download the 'old' OS?

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