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Cant activate my ipad

I gave someone to use my ipad , when i got it back i am trying to activate it but it doesn’t go through, and asking to login with previous device user apple id , and they doesn’t remember id and password, what can be done in this situation..

iPad mini 2 Wi-Fi

Posted on Feb 11, 2020 9:42 AM

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Question marked as Best reply

Posted on Feb 11, 2020 10:29 AM

See if they can recover the ID/password.


Apple ID - How to find your Apple https://support.apple.com/en-us/HT201354 An iCloud e-mail address is an Apple ID.


Apple ID - Find https://iforgot.apple.com/appleid#!&section=appleid


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage https://appleid.apple.com/#!&page=signin


Apple ID – Forgot Password https://support.apple.com/en-us/HT201487


If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


1 reply
Question marked as Best reply

Feb 11, 2020 10:29 AM in response to arjun265

See if they can recover the ID/password.


Apple ID - How to find your Apple https://support.apple.com/en-us/HT201354 An iCloud e-mail address is an Apple ID.


Apple ID - Find https://iforgot.apple.com/appleid#!&section=appleid


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage https://appleid.apple.com/#!&page=signin


Apple ID – Forgot Password https://support.apple.com/en-us/HT201487


If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


Cant activate my ipad

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