syncing music

Hello,

My apologies for not getting back with you sooner. I have been looking for a solution and I have been unable to locate one. Try restoring your iPod to factory settings.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Hello,

Why not? Do you receive an error message? Can you please elaborate more on your question?

Writing an effective Apple Support Community post

my iPod Nanu won't shuffle my music