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jurnee256 Author

Level 1

4 points

Verification required

Why can’t I download any apps? it keeps saying verification required.

iPhone 8 Plus, iOS 13

Posted on Feb 12, 2020 4:55 AM

Top-ranking reply

Eric Root

Level 10

687,875 points

Posted on Feb 12, 2020 6:53 AM

You need to verify your billing information. Log into your account in the App Store/iTunes and you should be able to change it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.

Apple ID payment information - change. https://support.apple.com/en-us/HT201266

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact

iTunes Support – world wide https://support.apple.com/choose-country-region/itunes

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