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apple pay

I can not get my apple pay to load a new card. I have even spoke to the credit card provider and all is ok from their side. I have check my passwords on the phone and it just wont add the card. anyone had a problem like this?

iPhone 7

Posted on Feb 12, 2020 6:17 AM

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Question marked as Best reply

Posted on Feb 12, 2020 7:07 AM

  • If you have trouble adding a card to wallet;
  1. Check your Apple ID region to make sure it is correct (Change your Apple ID country or region - Apple Support)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


1 reply
Question marked as Best reply

Feb 12, 2020 7:07 AM in response to audierb

  • If you have trouble adding a card to wallet;
  1. Check your Apple ID region to make sure it is correct (Change your Apple ID country or region - Apple Support)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


apple pay

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