i got an e-mail on Feb. 10 and again Feb. 11 saying receipt for items I did not purchase. looks like 2 different orders. they have not shown up on my bank statement. hopefully it is an e-mail mistake, but want to be sure. First was order #ML435LQ027. Document #1183168447349. second one was order#UV4434 Document #1209042197711. I ghanged my password in case. thank you. Judy Visser
Windows, Windows 10
If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support
If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support
2 e-mails saying i purchased items which i did not
