Problem with subscription.

Question

Problem with subscription.

Hello! I accidentally subscribed to the Hornet app. But I was not going to do this. they deducted money from me. I want to return the money, because I'm not going to use this application.

iPhone 8 Plus, iOS 13

Posted on Feb 13, 2020 2:20 AM

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Answer 1

Feb 13, 2020 4:03 AM in response to Scorpion_Online9595

Follow the steps mentioned in this article, to request a refund:

Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 2

Feb 13, 2020 5:24 AM in response to Ingo2711

Already wrote there. They didn’t help. They write: According to our data, the purchase does not meet the conditions for a refund.

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Answer 3

Feb 13, 2020 5:27 AM in response to Scorpion_Online9595

Sorry, but if Apple already made their decision about that, there is nothing else you can do about that.

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Problem with subscription.

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