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iPhone 8+ 13.3.1 update. Incoming calls show unknown instead of contact name

After the 13.3.1 installed my contact names no longer show up on incoming calls. Shows “unknown”. Tried several different fixes but nothing seems to work. Contacts do show up on text messages.

iPhone 8 Plus

Posted on Feb 13, 2020 7:10 AM

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Posted on Feb 13, 2020 7:28 AM

If you are syncing your contacts to iCloud, go to Settings/iCloud/Contacts and disable syncing.

Let the iPhone delete the contact info on your phone, restart the phone and enable contact syncing again.

3 replies

iPhone 8+ 13.3.1 update. Incoming calls show unknown instead of contact name

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