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Level 1

5 points

iPad won’t boot

I have an iPad Air that will not boot past the Apple logo. The logo comes on for about 6 seconds then the screen flashes red and goes off. When put on a charger it does that in a loop. Is there anything I can do to fix it?

iPad Air, iOS 12

Posted on Feb 13, 2020 7:39 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Feb 13, 2020 8:22 AM

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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iPad won’t boot

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