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payment method

I added my card to my Apple ID and went to purchase something... it said failed, so I proceeded to update everything about the card and it was all correct and now when I view payment methods it says failed, how can I remove or fix it ?

Posted on Feb 13, 2020 8:10 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2020 8:29 PM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store. https://support.apple.com/en-us/HT203005


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


2 replies
Question marked as Top-ranking reply

Feb 13, 2020 8:29 PM in response to kahn12

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store. https://support.apple.com/en-us/HT203005


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


payment method

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