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Pages doesn't update

I need to update pages app. If I go to App Store and press UPDATE, then it just doesn't do anything. Why?

MacBook Air 13", OS X 10.11

Posted on Feb 13, 2020 10:54 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2020 11:29 PM

Hi ss,


If your Mac description is correct, it doesn't update because the current version of Pages, 8.2.1, is not compatible with OS X 10.11 (El Capitan).

You will need to update the OS before updating Pages from the App Store.


The Update to the current macOS version is available on the App Store, IF your Mac is compatible with that version.


Compatibility with macOS Catalina (10.15) depends on model and date of introduction. You can find this information by choosing About this Mac from the Apple menu.


Check here for further information: How to upgrade to macOS Catalina - Apple Support


Information regarding OS updates for machines not compatible with Catalina can be found here: How to upgrade to macOS Mojave - Apple Support


Regards,

Barry

1 reply
Question marked as Top-ranking reply

Feb 13, 2020 11:29 PM in response to ssumberg

Hi ss,


If your Mac description is correct, it doesn't update because the current version of Pages, 8.2.1, is not compatible with OS X 10.11 (El Capitan).

You will need to update the OS before updating Pages from the App Store.


The Update to the current macOS version is available on the App Store, IF your Mac is compatible with that version.


Compatibility with macOS Catalina (10.15) depends on model and date of introduction. You can find this information by choosing About this Mac from the Apple menu.


Check here for further information: How to upgrade to macOS Catalina - Apple Support


Information regarding OS updates for machines not compatible with Catalina can be found here: How to upgrade to macOS Mojave - Apple Support


Regards,

Barry

Pages doesn't update

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