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help Iphone 8plus activation lock


I have an uncle's iPhone 8Plus, because he entered the wrong password multiple times, so it was disabled. Now he cannot remember the registration email and 3 security questions. May I ask how to get back into the device?

Windows, Windows 10

Posted on Feb 14, 2020 12:10 AM

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3 replies

Feb 14, 2020 1:09 AM in response to hien21

If the phone has been disabled, you'll have to erase and set it up again, using the computer:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you have forgotten the details for the Apple ID and password, Apple Support can only help you to disable the Activation Lock, if you can show them the original purchase receipt.

Contact them to get more details:

Apple ID Support


help Iphone 8plus activation lock

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