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True_ Author

Level 1

4 points

Hi, how to refund the purchases that was not done by me

i would like to have refund of the purchases that was mot done me. Try to contact your customer service but it was not avail. Pls assist

Posted on Feb 14, 2020 1:05 AM

Top-ranking reply

Eric Root

Level 10

684,657 points

Posted on Feb 14, 2020 9:27 AM

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem. https://support.apple.com/en-us/HT204084

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact

iTunes Support – world wide https://support.apple.com/choose-country-region/itunes

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Hi, how to refund the purchases that was not done by me

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