I pad fails to recover fault 4013

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Level 1

4 points

I pad fails to recover fault 4013

I tried to recover the settings several times while having it on the charger line and connected to the computer. It keeps coming back with fault 4013

MacBook Air 13", macOS 10.15

Posted on Feb 14, 2020 2:48 AM

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Answer 1

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LotusPilot

Level 10

303,956 points

Feb 14, 2020 2:54 AM in response to Casperteckel

This may help:

https://support.apple.com/en-us/HT201444

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Answer 2

LotusPilot

Level 10

303,956 points

Feb 14, 2020 3:30 AM in response to Abdejonge

As recommended at the end of the referenced support page, you should consider contacting Apple Support for additional assistance. The Contact Support link can be found at top-right of this page.

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Answer 3

Feb 14, 2020 3:46 AM in response to LotusPilot

We got a message saying we were not getting support because we do not have guarantee on our iPad anymore. The only option given is to bring it to an AMAC store.

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Answer 4

Feb 14, 2020 3:04 AM in response to LotusPilot

Alas, all is up to date with my Mac and tried it several times

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I pad fails to recover fault 4013

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