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problem with update 13.3.1

I updated my IPAD Pro. The screen came with enter apple id in password in settings. I went to settings and tried it did not accept my password. The screen shows my original apple id that I changed years ago. I do not remember the password so I tried to reset it. It reset my current apple id password. I tried to enter the old id and it said that is not an id. I can not get out of the loop. it is locked up in a loop. It only allows me to enter password. I cannot change the id.

iPad Pro, iOS 13

Posted on Feb 14, 2020 7:59 AM

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Posted on Feb 14, 2020 4:21 PM

You are welcome.

4 replies

problem with update 13.3.1

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