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Purchase Fail

I just got a $15 gift card and redeemed it on this brand new Apple ID, but when I purchase things in-game it always fails. I looked on other posts but none of them worked. Help anyone?

Posted on Feb 14, 2020 12:48 PM

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Posted on Feb 14, 2020 1:14 PM

As the messages shows, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes



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Question marked as Best reply

Feb 14, 2020 1:14 PM in response to PokemonUser37

As the messages shows, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes



Purchase Fail

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