i cant purchase,help me

hello

i played a game but i cant purchase pack in game but it notification

"your purchase could not be completed"

help me how to purchase

thanks!

Posted on Feb 14, 2020 11:40 PM

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Question marked as Top-ranking reply

Posted on Feb 15, 2020 12:13 AM

Did you already check, if your payment info is complete and correct?

Change, add, or remove Apple ID payment methods - Apple Support


If all informations are correct, you'll have to contact Apple Support about that, only they can look into your personal settings, to find the problem:

Get Apple ID Support

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i cant purchase,help me

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