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shrutikd Author

Level 1

4 points

iMessage not able to activate

I am facing issue while activating iMessage. Also my service provide has charged me more than 500 for SMS to activate and still didn’t show any help. Kindly help

Posted on Feb 14, 2020 11:02 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,258 points

Posted on Feb 15, 2020 1:05 AM

Turn off and restart iMessage and FaceTime (The order / sequence is very important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on. (Watch the GIF below)

Still not activated after a day?

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
Make sure that your device has the latest version of iOS.
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.

If you get an error when trying to activate iMessage or FaceTime ...

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iMessage not able to activate

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