security

what do I do if I have used up all the opportunities to correctly answer verification questions


iPad mini, iOS 9

Posted on Feb 15, 2020 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2020 6:50 AM

By verification questions, do you mean security question? If you are getting an error message that there is not enough information to reset the questions, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.


Apple ID - If you forgot the answers to your Apple ID security questions. https://support.apple.com/en-us/HT201485


From the article below.


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID. https://support.apple.com/en-us/HT201303


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.




1 reply
Question marked as Top-ranking reply

Feb 15, 2020 6:50 AM in response to lab1956

By verification questions, do you mean security question? If you are getting an error message that there is not enough information to reset the questions, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.


Apple ID - If you forgot the answers to your Apple ID security questions. https://support.apple.com/en-us/HT201485


From the article below.


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID. https://support.apple.com/en-us/HT201303


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.




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