App downloading issue

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Level 1

9 points

Does anyone know why my new iPhone XS won’t install apps after asking me to double tap for verification?

iPhone XS, iOS 13

Posted on Feb 15, 2020 6:09 AM

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Answer 1

Best reply

Level 10

141,472 points

When the double tap messages bounces are you rapidly DOUBLE tapping the power button?

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Answer 2

That indicates you need to double tap the external button on the right of the phone.

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Answer 3

Level 1

9 points

Hi , thanks

I tried and pressed the button and it just doesn’t work

Any ideas?

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Answer 4

Level 1

9 points

Oh thanks I didn’t think I had to double 😂thanks so much

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Answer 5

You're welcome.

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