You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activity rings not updating

For the last 3 days my move ring is not updating with information from third party apps (Strava and Garmin). The exercise and stand ring are updating but not the move. The only thing that has changed is my phone has updated to to IOS 13.3.1

Apple Watch, watchOS 4

Posted on Feb 15, 2020 9:06 AM

Reply
10 replies

Feb 17, 2020 8:32 AM in response to Community User

I'm leaning more towards this being an Apple issue. The data all seems to be correct on the Strava side. I feel the problem is in the Health app in the Activity section if you click on the Active Energy tab and scroll all the way to the bottom >Data Sources & Access >Strava is turned on. But when you then scroll down on that page and click on Strava it says No Data. There is watch data and when you click you see your move data from the watch, but there is nothing for the Strava app. If you do the same for exercise/stand there is data there. The Health/Activity app is not pulling in all the data from the Strava app, only part of it.

Feb 24, 2020 10:33 AM in response to JS814

I think this is an Apple issue as well. Because it's not just Strava that is having issues. It's a lot of third party apps. Since the newest update, the Activity app is syncing my workouts, but nothing makes the Move ring update. I have a Garmin workout showing well over my Move goal in calories burned, but I'm stuck at 200. This is an Apple bug.

Activity rings not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.