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I could backup my IPhone to computer, but when I restored it from backup, it always said the password is incorrect, why? what should I do?

I could backup my IPhone to computer, but when I restored it from

backup, it always said the password is incorrect, why? what should I do? No itune id created during backup


Posted on Feb 15, 2020 12:07 PM

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Question marked as Top-ranking reply

Posted on Feb 15, 2020 12:24 PM

If iTunes is asking you for a password to restore the backup, then you created one. Why it is saying it is wrong, is hard to say, except that iTunes is not recognizing what you are trying to type in. Did you use just numbers? Make sure they are correct. If you used letters, make sure you are using the correct case, upper or lower. Make sure the caps lock is not turned on for the keyboard. Otherwise, if you cannot remember that password, you will have to restore the iPhone to factory and set it up as new, not using the backup. And you will have to delete that backup from iTunes, or it will continue to ask for a password. You cannot reset the password.

3 replies
Question marked as Top-ranking reply

Feb 15, 2020 12:24 PM in response to goforall

If iTunes is asking you for a password to restore the backup, then you created one. Why it is saying it is wrong, is hard to say, except that iTunes is not recognizing what you are trying to type in. Did you use just numbers? Make sure they are correct. If you used letters, make sure you are using the correct case, upper or lower. Make sure the caps lock is not turned on for the keyboard. Otherwise, if you cannot remember that password, you will have to restore the iPhone to factory and set it up as new, not using the backup. And you will have to delete that backup from iTunes, or it will continue to ask for a password. You cannot reset the password.

I could backup my IPhone to computer, but when I restored it from backup, it always said the password is incorrect, why? what should I do?

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