You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

What happens if the phone sold to you has iCloud locked on it and the person who sold you the phone isn’t cooperating to remove the ICloud off the device?

How does one go about removing such iCloud ID?

this is the device info

iPhone 6 Plus

Posted on Feb 15, 2020 1:02 PM

Top-ranking reply

Level 10

684,627 points

Posted on Feb 15, 2020 1:18 PM

Only the previous owner can remove the iCloud lock. If you can't get them to do that, the phone is worthless.

Turn off Activation Lock - Apple Support. https://support.apple.com/en-us/HT201441

View in context

Similar questions