Can't Authenticate Google Mail via Safari

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Level 1

4 points

Can't Authenticate Google Mail via Safari

I changed my gmail password and the mail app prompted me to login with my new credentials. I chose to do so, but it will tell me from Internet Accounts that "Google requires completing authentication in Safari" and if I click "Open Safari" nothing happens.

I have tried rebooting, launching safari and try to authenticate, I have tried creating a new google account, I have removed the google account and tried to re-login but whichever way, safari will not launch to complete the authentication process

Please, I need help to add my mail back as I use my gmail as my business email. Thanks

Posted on Feb 15, 2020 1:14 PM

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Answer 1

i_rina

Community Specialist

Feb 18, 2020 8:58 AM in response to uyi_eghas

Hi uyi_eghas,

Thank you for posting in the Apple Support Communities. I understand you are unable to add your Gmail account back to Mail on your Mac.

Let’s ensure your Mac has applied all updates for your installed version of macOS. Updating your installed apps and operating system are great steps to take, to ensure everything is functioning correctly.

How to update the software on your Mac

You’ll want to check for the same problem after the updates have completed.

Cheers!

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Can't Authenticate Google Mail via Safari

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