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Amy962 Author

Level 1

4 points

locked out of the Apple store

How do I get unlocked? I can’t update apps because my payment info needs to be updated. I can’t update my payment info bc it says I’m “locked out of the iTunes and App Store”

help me

iPhone X, iOS 13

Posted on Feb 16, 2020 6:44 AM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Feb 16, 2020 7:06 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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locked out of the Apple store

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