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johanneb Author

Level 1

4 points

Error

i installed iTunes and i get a error message : iTunes could not connect to this iPhone. An unknown error occurred : (0xE800000A)

Please help, thank you

Windows, Windows 6

Posted on Feb 16, 2020 7:36 AM

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Top-ranking reply

Community+ 2024

Level 10

413,802 points

Posted on Feb 16, 2020 7:39 AM

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

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1 reply

Top-ranking reply

Community+ 2024

Level 10

413,802 points

Feb 16, 2020 7:39 AM in response to johanneb

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

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