Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ID country

I have moved to Italy and am trying to change into the Italian store and I have successfully done so but when I try to download an app it tells me to change back to the previous store but the app I need is not in the previous store. How can I download this app?

iPhone 8, iOS 12

Posted on Feb 17, 2020 4:28 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2020 7:00 AM

Review the article below to make sure you have completed the required steps to change the store to the Italian store. If you have and are still experiencing the error, contact iTunes Support.


Change your Apple ID country or region - Apple Support


Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


1 reply
Question marked as Top-ranking reply

Feb 17, 2020 7:00 AM in response to Mirandacorrea

Review the article below to make sure you have completed the required steps to change the store to the Italian store. If you have and are still experiencing the error, contact iTunes Support.


Change your Apple ID country or region - Apple Support


Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


ID country

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.