iMac being blocked from website on all browsers

I'm not sure what is causing this but for 2 weeks when trying to access a suppliers website that I regularly use, I get a popup warning that my connection was not private. It indicated that there was something wrong with their website certificate... even after I selected to trust the certificate and proceed to site, it still would not let me access the site. I turned off my anti virus software, cleared the cache, restarted, no change. The same issue happens in all browsers. I called them to inquire and they said there is no problem with their site... know one else is having any issue accessing the site. I have no problem accessing the site on my iphone, ipad which is connected to my wifi. Have no idea what would cause this or how to fix it?


Thanks for any help.


iMac 27", macOS 10.12

Posted on Feb 17, 2020 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2020 7:57 AM

Your issue is likely caused by Avast. Mac OS is extremely secure and does not benefit from nor does it require ANY third party antivirus, cleaning or any other types of "maintenance" apps. Most have the exact opposite effects that users want, they make their Mac slow and unstable and exhibit behavior similar to what you are experiencing. All Mac OS needs to remain stable is to be kept up-to-date and otherwise left alone.


Please post a EtreCheck report of your system and we can then look for any other issues due to what has been installed on the computer.


Please locate the uninstall instructions for Avast (and any other similar products as described above) and please uninstall. dialabrain is 100% correct, please follow the advice. If you don't want to, that's okay but there is not anything we can do to assist.

Similar questions

16 replies
Question marked as Top-ranking reply

Feb 17, 2020 7:57 AM in response to steve fortier

Your issue is likely caused by Avast. Mac OS is extremely secure and does not benefit from nor does it require ANY third party antivirus, cleaning or any other types of "maintenance" apps. Most have the exact opposite effects that users want, they make their Mac slow and unstable and exhibit behavior similar to what you are experiencing. All Mac OS needs to remain stable is to be kept up-to-date and otherwise left alone.


Please post a EtreCheck report of your system and we can then look for any other issues due to what has been installed on the computer.


Please locate the uninstall instructions for Avast (and any other similar products as described above) and please uninstall. dialabrain is 100% correct, please follow the advice. If you don't want to, that's okay but there is not anything we can do to assist.

Feb 17, 2020 2:39 PM in response to steve fortier

Did you delete just the Avast app or all of its supporting files, i.e. did you use the developer's instructions.


If not then you can check to see if you've removed all of the files by downloading and running Find Any File to search for any files with the application's name  and the developer's name in the file name.  For example for Avast software you'd do the following search: 


1 - Name contains avast`


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.


Feb 17, 2020 4:42 PM in response to steve fortier

Please post the previously-requested EtreCheck data. Download and run thar, open a new reply here, press the button that looks like a printed page to get a text input box big enough to paste the hardware and software configuration report here.


I’d encourage an upgrade to macOS 10.13, too.


Add-on anti-malware is arguably intentionally-installed malware that just doesn't like to share, this given how it ties into a system, and also given revelations around anti-malware data collection.


Feb 17, 2020 7:48 AM in response to steve fortier

Well, Macs do not need antivirus apps. Not only Avast but others. Avast was recently caught collecting…


"Using dev tools to examine network traffic, Palant was able to determine

that the extensions were collecting an alarming amount of data about

users’ browsing history and activity, including URLs, where you

navigated from, whether the page was visited in the past, the version of

browser you’re using, country code, and, if the Avast Antivirus is

installed, the OS version of your device, among other data. Palant

argued the data collection far exceeded what was necessary for the

extensions to perform their basic jobs."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac being blocked from website on all browsers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.