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I'm helping an elderly lady with her iPad but she hasn't used it for so long it says it's disabled. It also says connect to iTunes but when i do the iTunes says it needs confirmation of connection but the iPad doesn't work so I'm not sure how to get round that? Anyone know what i need to do?
thanks
iPad mini Wi-Fi
You will have to put it into recovery mode -> see information in this support document If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Using recovery mode instructions - If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
You will have to put it into recovery mode -> see information in this support document If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Using recovery mode instructions - If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
how to un-disable an iPad mini
