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Tax exemption problem

I’m a foreign diplomat and have a tax exemption card. I don’t know why apple stores always find a way to not to honor my tax exemption. One time they told me I can’t use my tax exempt card on maintenance services. The other time they told me I have to spend more than $150 at their store to be exempt from paying taxes. Last one just 2 days ago, I bought an iphone 11 pro max with my Apple Card (installment for 24m) and again they told me I have to pay taxes since it’s installment.

iPhone 11 Pro Max, iOS 13

Posted on Feb 17, 2020 7:21 AM

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Posted on Feb 17, 2020 10:30 AM

you are right, it has be in person with apple, and I did buy it in person at their store near M street in DC. I just found an email for their tax sales (salestax@apple.com) I hope to get a reply soon.

10 replies

Feb 17, 2020 7:45 AM in response to mr_aldosari

mr_aldosari wrote:

I’m a foreign diplomat and have a tax exemption card. I don’t know why apple stores always find a way to not to honor my tax exemption.

No one here in this user-to-user forum would know why, either. I suggest you contact Apple Support using the Contact Support link at the top right of every page of these forums.


You may also want to consult with someone at your embassy. I would imagine there are people there who deal with purchasing and may have a better handle on how this works.

Feb 17, 2020 10:17 AM in response to mr_aldosari

mr_aldosari wrote:

All diplomats in USA have SSN.

No they don’t. If you’re here on a diplomatic visa working for your own countries government, then you do not qualify for a SSN. You also don’t pay federal income tax on the compensation your own country pays you for your diplomatic services, since the US doesn’t consider foreign diplomat salaries as wages under US withholding rules.


With very few exceptions, the Social Security Administration will not issue an SSN to anyone not eligible for, and seeking to be employed in the USA by a USA company or citizen.

Feb 17, 2020 10:23 AM in response to mr_aldosari

Did you buy the phone in person, or online or over the phone? Since with online purchases, there is no way to physically show the vendor the tax exempt card, they cannot honor the tax exception for such purchases. Unless things have changed very recently, I know the rule is you must present the tax exempt card in person at the point of sale, and the vendor is supposed to retain a copy of both sides of it for their records as well.

Tax exemption problem

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