It is impossible to check the checkboxes on Safari preferences. I am on the admin account.
I am trying to click on those checkboxes on the left, after installing add-ons, but nothing is happening?
MacBook Pro 13", macOS 10.15
Hey justyna666. I work for 1Password, and we're actively battling this glitch with a number of users. Since it's not specific to 1Password, it's proving hard to find a solution, but one of my colleagues and I might have found one — if you have the problem again, can you go to Safari > Preferences > Extensions, then navigate to a different pane (e.g., Advanced), and then back to Extensions? With any luck, your checkboxes might be enable-able now. Please let me know. 🙂
If you're interested, you can probably break things again, too, and let me know if the solution above works.
Hey justyna666. I work for 1Password, and we're actively battling this glitch with a number of users. Since it's not specific to 1Password, it's proving hard to find a solution, but one of my colleagues and I might have found one — if you have the problem again, can you go to Safari > Preferences > Extensions, then navigate to a different pane (e.g., Advanced), and then back to Extensions? With any luck, your checkboxes might be enable-able now. Please let me know. 🙂
If you're interested, you can probably break things again, too, and let me know if the solution above works.
Download EtreCheck and run it. This is a diagnostic test.
Click “Free download” button,
Open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy report” .
Paste the report when you reply.
Can you check the box if you boot into the Safe Mode? Are you having any other problems using Safari Preferences?
Use safe mode to isolate issues with your Mac - Apple Support
You can't uninstall/reinstall Safari. You have to reinstall the OS to get a fresh version of Safari.
Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.
Reinstall from macOS Recovery. https://support.apple.com/en-us/HT204904
OS X Recovery. https://support.apple.com/en-us/HT201314
Please read this Adblock help page. This is an year old publication.
The problem exists not only for adblock, but any extension I am trying to install. I tried plenty apart from adblock. After clicking on the checkbox, it does not turn blue. Some shadow is appearing on the checkbox, so I know I clicked it, but it does not turn blue as it should
sadly, it is still happening, even in safe mode. No other issues (apart from this laptop working very slow and not smooth at all when on safe mode?).
Could it be something with admin settings? It is not a new laptop. Maybe I don't have all the authorizations to perform such tasks? But I was able to log in into my own Apple ID and delete the previous admin account, so I'm guessing I do? Or maybe it's a Safari problem? Is it possible to uninstall it?
ok, so just letting you guys know it started working. I have no idea why, I haven't done anything to make it better. Could it be some update issue? That Safari finally automatically updated itself after some hours of me using the laptop and that's why it's working now?
Anyway, case closed, even though there is no solution atm.
I could install AdBloc.
I cannot activate any add-ons on my Mac in Safari preferences.
