Scammers try to copy email and text messages from legitimate companies to trick you into entering personal information and passwords. Never follow links or open attachments in suspicious or unsolicited messages. If you need to change or update personal information, contact the company directly.
To report a suspicious email, forward the message to Apple with complete header information. To forward the email: In macOS Mail, select the email and choose Forward As Attachment from the Message menu at the top of your computer screen.
These signs can help you identify phishing scams:
- The sender’s email address or phone number doesn’t match the name of the company that it claims to be from.
- Your email address or phone number is different from the one that you gave that company.
- The message starts with a generic greeting, like “Dear customer.” Most legitimate companies will include your name in their messages to you.
- A link appears to be legitimate but takes you to a website whose URL doesn’t match the address of the company’s website.*
- The message looks significantly different from other messages that you’ve received from the company.
- The message requests personal information, like a credit card number or account password.
- The message is unsolicited and contains an attachment.
If you receive what you believe to be a phishing email that's designed to look like it’s from Apple, please send it to reportphishing@apple.com
These email addresses are monitored by Apple, but you might not receive a reply to your report.
