I would like a refund.
How can I be issued a refund, I have been billed twice “£9.99” for iTunes when I thought I cancelled the first free three months trial.
iPhone 8, iOS 13
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Best reply
To request a refund, you may do the following:
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
You may visit https://support.apple.com/en-us/HT204084 for more info.
Hope this helps!