Cannot connect to the AppStore
I cannot sign in with my Apple ID in AppStore. It shows ‘ authentication problem’. Even the AppStore shows ‘ cannot connect to the AppStore’ . Now what can I do?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I cannot sign in with my Apple ID in AppStore. It shows ‘ authentication problem’. Even the AppStore shows ‘ cannot connect to the AppStore’ . Now what can I do?
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559
Try a forced restart.
Reset Device. https://support.apple.com/en-us/HT201412
If necessary
Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone
Do a backup and try a factory reset. Then restore from your backup.
Restore to Factory setting. https://support.apple.com/en-us/HT201252
Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184
Device or computer? Do you have access to another WiFi where you can try again?
Ipad(6th generation).
Cannot connect to the AppStore