Cannot connect to the AppStore
I cannot sign in with my Apple ID in AppStore. It shows ‘ authentication problem’. Even the AppStore shows ‘ cannot connect to the AppStore’ . Now what can I do?
I cannot sign in with my Apple ID in AppStore. It shows ‘ authentication problem’. Even the AppStore shows ‘ cannot connect to the AppStore’ . Now what can I do?
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559
Try a forced restart.
Reset Device. https://support.apple.com/en-us/HT201412
If necessary
Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone
Do a backup and try a factory reset. Then restore from your backup.
Restore to Factory setting. https://support.apple.com/en-us/HT201252
Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559
Try a forced restart.
Reset Device. https://support.apple.com/en-us/HT201412
If necessary
Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone
Do a backup and try a factory reset. Then restore from your backup.
Restore to Factory setting. https://support.apple.com/en-us/HT201252
Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184
Device or computer? Do you have access to another WiFi where you can try again?
Ipad(6th generation).
Cannot connect to the AppStore